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Club: Getting Started

Key Details Required to Activate Your Club Account

The Cannavigia Club Getting Started section provides a comprehensive overview of the initial steps required for entering and utilizing the platform.

This section contains clear instructions on how to access your club environment, initiate account registration, complete required profile information, and confirm your credentials.

In this article, you'll find this list of topics that you can click on to quickly access the information you need:

 

System Access

Access the Club Platform

From this page, you can log in or sign up for a new club account.

 

Sign up for the Club Platform

  1. Go to https://club.cannavigia.com/sign-in

  2. Click “Sign up for free”

  3. Enter your email address and click Continue

Step 1 – Club Information

Fill in the following fields:

  • Club name

  • Post code

  • Expected number of members

Click Continue to proceed.


Step 2 – Owner Profile Setup

Provide your:

  • First name

  • Last name

  • Date of birth

  • Email (pre-filled from Step 1)

  • Password

  • Password confirmation

  • ✅ Agree to the Privacy Policy

Click Continue.

 

After Completing the Form

You'll see this message:

You are almost done! Please confirm your email
We've sent a confirmation email to [your email].
Please click the link in that email to verify your address and activate your account.

 

How to Confirm the Email

  1. Open your email inbox used during registration

  2. Look for a message from Cannavigia Club

  3. Open the email and click Verify Email inside

✅ Once your email is verified, the system will open a new window with a confirmation message that you have been successfully verified!

Now you can click Login and start using Cannavigia Club.

 

 Didn’t Receive the Confirmation Email

  • Check your spam or junk folder

  • Click "Resend confirmation email"

  • Still no luck? Contact support at support@cannavigia.com

 

Forgoten Password

  1. On the login page, click "Forgot password?"

  2. Enter your email and follow the reset instructions sent by email.

 

Cannot Log in Without Confirming the Email

If you registered via email, you must confirm your email by clicking the verification link before logging in.

 

Trouble Accessing the Platform

If you're unable to access the system after email verification or password reset, please contact:
support@cannavigia.com

🔝Return to topic list

 

First Login Setup

After Email Confirmation and First Log In

You'll be directed to a "First login setup" screen, where you’ll begin your club onboarding process.

The system will guide you through entering the following important information:

1. Club Details

  • Club name (pre-filled but editable)

  • Phone number

  • Club email address

  • Full address (street, number, ZIP/postal code, city)

  • Register number

  • Register court

Upload the following documents:

  • Privacy Policy

  • Safety and protective measures

  • Club Statute

  • Membership fee regulation

  • Direct Debit Mandate

  • Permit application

  • Official Permit

2. Production Information

  • Cannabis production (g/year)

  • Cannabis dispensing (g/year)

  • Hashish production (g/year)

  • Hashish dispensing (g/year)

3. Facility Information

  • Address

  • Additional location info

  • Size of expected cultivation area

  • Type of area (Indoor, Greenhouse, Outdoor)

  • Additional address details

4. Prevention Officer

  • First name

  • Last name

  • Date of birth

  • Address

  • Email

  • Phone number

  • Local addiction counselling centre

Upload the following documents:

  • Health and youth protection concept

  • Proof of counselling and prevention knowledge

5. Board Members

To add board members, you must first register them as members.

For detailed guidance on this process, please click here to visit the Members article.

 

Mandatory Fields at First Login

Not all fields are mandatory right away, but completing them is highly recommended. This information is essential for:

  • Ensuring legal compliance (KCanG)

  • Activating club functionality

  • Avoiding feature limitations (e.g., member verification, reporting)

You’ll also see an onboarding checklist on your homepage that tracks your progress and reminds you of what’s still missing.

 

Update This Information Later

Once your club is registered, you can review and edit all legal and operational details under the appropriate sections (e.g., Legal Info, Production, Prevention Officer).

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Profile Settings

Access the Profile Settings

  1. Scroll down the left side menu

  2. Click on your profile picture (circle icon with your initial)

  3. Select “Profile Settings”

This will open the Profile Settings page, where you can manage your personal info, password, language, and profile photo.

 

Update the Profile Settings

You can edit the following:

Profile Information

  • First and last name → Click “Edit” to change your name

  • Password → Click “Edit” to update your password

  • Email → Displayed for reference (not editable)

  • Language → Click “Edit” to change between supported languages (e.g., English, German)

 

Profile Picture

  • Click Upload to add a profile photo

  • Click Remove to delete your current photo

If no photo is uploaded, the system will display the initial of your first name instead.

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