---
title: Manage Users
description: Create, edit and manage all users of the Cannavigia software
---

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1. [Help Center](https://support.cannavigia.com/knowledge?hsLang=en)
2. [Settings](https://support.cannavigia.com/knowledge/settings?hsLang=en)
3. [Users](https://support.cannavigia.com/knowledge/settings?hsLang=en#users)

# Manage Users

## Efficiently Manage and Edit User Profiles

In this article, you'll find this list of topics that you can click on to quickly access the information you need:

- [Users](https://support.cannavigia.com/knowledge/edit-users#users)
- [Create New User](https://support.cannavigia.com/knowledge/edit-users#createnewuser)
- [Edit User](https://support.cannavigia.com/knowledge/edit-users#edituser)
- [Archive and Re-enable User](https://support.cannavigia.com/knowledge/edit-users#archiveenableuser)

---

### Users

In the *Users* page (**Profile \> Users**) you can manage all users of the Cannavigia software and edit or enter information about each user.

### ![](https://support.cannavigia.com/hs-fs/hubfs/image-png-Jan-10-2025-01-27-56-5430-PM.png?width=670&height=207&name=image-png-Jan-10-2025-01-27-56-5430-PM.png)

The following tabs can be seen in the *Users* page:

- ***Users:*** An overview of all users with their email, name, role and status
- ***Log:*** Displays a system-generated record of all actions performed on users
- ***Predefined Roles:*** List of all the available Predefined Roles and their permissions

🔝[**Return to topic list**](https://support.cannavigia.com/knowledge/edit-users#topiclist)

---

### Create New User

1. ![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-24%20112234-png.png?width=150&height=330&name=Captura%20de%20ecr%C3%A3%202025-01-24%20112234-png.png)Click on your user profile icon at the top right corner of the menu bar
2. Select **Users**
3. Click the green **+ Add user** button

 

![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-16%20163727-png.png?width=500&height=64&name=Captura%20de%20ecr%C3%A3%202025-01-16%20163727-png.png)

1. Enter the new user’s **First name**, **Last name** and **Email address**
2. Select the **Role** and associated permissions (Platform Access and Role)
   
     1. **User**: has access to both the web & mobile app
     2. **App-only user**: mobile app access only
     3. **Admin:** is the gatekeeper for updating any SETUP categories, setting permission for your employees, as well as releasing batches
     4. **No access**: you can add an unlimited number of employee that will not have access to system but you can track and document their training
     5. **Predefined roles:** simplify the process of assigning permissions, ensuring the right people have the right access, depending on their functions
3. **Optional Information:** Provide the new user’s **Phone number**, **Mobile number**, **Job description**, **Position**, and **Department**
4. **Additional Details:** Enter more detailed information, such as start/end dates, nationality, and address under the **Additional info** tab
5. **Compensation Details:** Add salary information, bank details, and work permit references in the **Compensation** tab
6. Click the green **Save** button to create the new user

For more information on [**Predefined User Role, please see here.**](https://support.cannavigia.com/knowledge/user-role-explantion?hsLang=en)

![image-20241029-102247.png](https://info.cannavigia.com/__attachments/802852921/image-20241029-102247.png?inst-v=1228a0e4-9dc2-4e4a-9d38-c43035295203)

🔝[**Return to topic list**](https://support.cannavigia.com/knowledge/edit-users#topiclist)

---

### Edit User

If there are changes for a user, they can be recorded with the **Edit** button:

1. In the Users tab, find the user you wish to edit
2. Click the green **Edit** button
   
   ![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-16%20165219-png-2.png?width=670&height=194&name=Captura%20de%20ecr%C3%A3%202025-01-16%20165219-png-2.png)
3. Modify the necessary fields or add additional information
4. Click **Save** to record the changes and return to the Users page

🔝**[Return to topic list](https://support.cannavigia.com/knowledge/edit-users#topiclist)**

---

### Archive and Re-enable User

With the **Archive** button, a user who no longer has permissions in the Cannavigia software can be archived:

#### **Archive a User:**

1. Click on the grey **Archive** button to archive a user
2. Confirm by clicking **OK**
   
   **![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-16%20163013-png.png?width=670&height=197&name=Captura%20de%20ecr%C3%A3%202025-01-16%20163013-png.png)![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-16%20174102-png.png?width=300&height=76&name=Captura%20de%20ecr%C3%A3%202025-01-16%20174102-png.png)**

![](https://info.cannavigia.com/__theme/images/common/info-macro-icon--39985156a8a940b9a79d.svg)**Note:** Archived users are still visible in the *Users* tab, with Archived Status, and can be re-enabled at any time.

#### **Re-enable a User:**

1. Click on the grey **Re-enable** button on the Archived user to re-enable them

![](https://support.cannavigia.com/hs-fs/hubfs/Captura%20de%20ecr%C3%A3%202025-01-16%20174446-png.png?width=670&height=192&name=Captura%20de%20ecr%C3%A3%202025-01-16%20174446-png.png)

🔝[**Return to topic list**](https://support.cannavigia.com/knowledge/edit-users#topiclist)

---

 

- [Welcome to Cannavigia!](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#main-content)

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    - [Users](https://support.cannavigia.com/knowledge/settings?hsLang=en#users)
    - [Edit Profile](https://support.cannavigia.com/knowledge/settings?hsLang=en#edit-profile)
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