---
title: Club: Getting Started
description: Key Details Required to Activate Your Club Account
---

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1. [Help Center](https://support.cannavigia.com/knowledge?hsLang=en)
2. [Club](https://support.cannavigia.com/knowledge/club?hsLang=en)
3. [Club Member Management](https://support.cannavigia.com/knowledge/club?hsLang=en#club-member-management)

# Club: Getting Started

## Key Details Required to Activate Your Club Account

The Cannavigia Club **Getting Started** section provides a comprehensive overview of the initial steps required for entering and utilizing the platform.

This section contains clear instructions on how to access your club environment, initiate account registration, complete required profile information, and confirm your credentials.

In this article, you'll find this list of topics that you can click on to quickly access the information you need:

- [System Access](https://support.cannavigia.com/knowledge/club-getting-started#SystemAccess)
- [First Login Setup](https://support.cannavigia.com/knowledge/club-getting-started#FirstLogInSetup)
- [Profile Settings](https://support.cannavigia.com/knowledge/club-getting-started#ProfileSettings)

---

### System Access

#### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-WheredoIaccesstheClubplatform?>Access the Club Platform

- To access your club environment, go to [https://club.cannavigia.com/sign-in](https://club.cannavigia.com/sign-in)

From this page, you can **log in** or **sign up** for a new club account.

#### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-HowdoIsignupfortheClubplatform?>Sign up for the Club Platform

1. Go to [https://club.cannavigia.com/sign-in](https://club.cannavigia.com/sign-in)
2. Click **“Sign up for free”**
3. Enter your **email address** and click **Continue**

##### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-Step1%E2%80%93ClubInformation>**Step 1 – Club Information**

Fill in the following fields:

- **Club name**
- **Post code**
- **Expected number of members**

Click **Continue** to proceed.

##### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-Step2%E2%80%93OwnerProfileSetup>**Step 2 – Owner Profile Setup**

Provide your:

- **First name**
- **Last name**
- **Date of birth**
- **Email** *(pre-filled from Step 1)*
- **Password**
- **Password confirmation**
- ✅ Agree to the Privacy Policy

Click **Continue.**

#### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-WhathappensafterIcompletetheform?>After Completing the Form

You'll see this message:

> **You are almost done! Please confirm your email**  
> We've sent a confirmation email to **\[your email\]**.  
> Please click the link in that email to verify your address and activate your account.

#### How to Confirm the Email

1. Open your **email inbox** used during registration
2. Look for a message from **Cannavigia Club**
3. Open the email and click **Verify Email** inside

✅ Once your email is verified, the system will open a new window with a confirmation message that **you have been successfully verified!**

Now you can click **Login** and start using Cannavigia Club.

 

####  Didn’t Receive the Confirmation Email

- Check your **spam or junk folder**
- Click **"Resend confirmation email"**
- Still no luck? Contact support at [**support@cannavigia.com**](mailto:support@cannavigia.com)

#### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-Forgotyourpassword?>Forgoten Password

1. On the login page, click **"Forgot password?"**
2. Enter your email and follow the reset instructions sent by email.

#### <https://info.cannavigia.com/club-member-management/v1/System-Access.2451144763.html#id-(v1)SystemAccess-CanIloginwithoutconfirmingmyemail?>Cannot Log in Without Confirming the Email

If you registered via email, you **must confirm your email** by clicking the verification link before logging in.

#### Trouble Accessing the Platform

If you're unable to access the system after email verification or password reset, please contact:  
[**support@cannavigia.com**](mailto:support@cannavigia.com)

**🔝[Return to topic list](https://support.cannavigia.com/knowledge/club-getting-started#topiclist)**

---

### First Login Setup

#### After Email Confirmation and First Log In

You'll be directed to a **"First login setup"** screen, where you’ll begin your club onboarding process.

The system will guide you through entering the following important information:

#### <https://info.cannavigia.com/club-member-management/v1/First-Login-Setup.2451079234.html#id-(v1)FirstLoginSetup-1.ClubDetails>1. Club Details

- Club name *(pre-filled but editable)*
- Phone number
- Club email address
- Full address (street, number, ZIP/postal code, city)
- Register number
- Register court

**Upload the following documents:**

- Privacy Policy
- Safety and protective measures
- Club Statute
- Membership fee regulation
- Direct Debit Mandate
- Permit application
- Official Permit

#### <https://info.cannavigia.com/club-member-management/v1/First-Login-Setup.2451079234.html#id-(v1)FirstLoginSetup-2.ProductionInformation>2. Production Information

- Cannabis production (g/year)
- Cannabis dispensing (g/year)
- Hashish production (g/year)
- Hashish dispensing (g/year)

#### <https://info.cannavigia.com/club-member-management/v1/First-Login-Setup.2451079234.html#id-(v1)FirstLoginSetup-3.FacilityInformation>3. Facility Information

- Address
- Additional location info
- Size of expected cultivation area
- Type of area (Indoor, Greenhouse, Outdoor)
- Additional address details

#### <https://info.cannavigia.com/club-member-management/v1/First-Login-Setup.2451079234.html#id-(v1)FirstLoginSetup-4.PreventionOfficer>4. Prevention Officer

- First name
- Last name
- Date of birth
- Address
- Email
- Phone number
- Local addiction counselling centre

**Upload the following documents:**

- Health and youth protection concept
- Proof of counselling and prevention knowledge

#### <https://info.cannavigia.com/club-member-management/v1/First-Login-Setup.2451079234.html#id-(v1)FirstLoginSetup-5.BoardMembers>5. Board Members

To add board members, you must first register them as members.

**For detailed guidance on this process, please click [here to visit the Members article.](https://support.cannavigia.com/migration/knowledge/club-members?hsLang=en)**

 

#### Mandatory Fields at First Login

**Not all fields are mandatory right away**, but completing them is highly recommended. This information is essential for:

- Ensuring **legal compliance** (KCanG)
- **Activating club functionality**
- Avoiding **feature limitations** (e.g., member verification, reporting)

You’ll also see an **onboarding checklist** on your homepage that tracks your progress and reminds you of what’s still missing.

 

#### Update This Information Later

Once your club is registered, you can review and edit all legal and operational details under the appropriate sections (e.g., **Legal Info**, **Production**, **Prevention Officer**).

**🔝[Return to topic list](https://support.cannavigia.com/knowledge/club-getting-started#topiclist)**

---

### Profile Settings

#### Access the Profile Settings

1. Scroll down the **left side menu**
2. Click on your **profile picture (circle icon with your initial)**
3. Select **“Profile Settings”**

This will open the Profile Settings page, where you can manage your personal info, password, language, and profile photo.

#### <https://info.cannavigia.com/club-member-management/v1/Profile-Settings.2451112009.html#id-(v1)ProfileSettings-WhatcanIupdateinmyProfileSettings?>Update the Profile Settings

You can edit the following:

<https://info.cannavigia.com/club-member-management/v1/Profile-Settings.2451112009.html#id-(v1)ProfileSettings-ProfileInformation>**Profile Information**

- **First and last name** → Click “Edit” to change your name
- **Password** → Click “Edit” to update your password
- **Email** → Displayed for reference (not editable)
- **Language** → Click “Edit” to change between supported languages (e.g., English, German)

#### <https://info.cannavigia.com/club-member-management/v1/Profile-Settings.2451112009.html#id-(v1)ProfileSettings-ProfilePicture>Profile Picture

- Click **Upload** to add a profile photo
- Click **Remove** to delete your current photo

If no photo is uploaded, the system will display the initial of your first name instead.

**🔝[Return to topic list](https://support.cannavigia.com/knowledge/club-getting-started#topiclist)**  
<https://support.cannavigia.com/knowledge/club-getting-started#topiclist>

---

 

- [Welcome to Cannavigia!](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#main-content)

    - [Cannavigia Support Portal](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#cannavigia-support-portal)
    - [System Core Functionalities](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#system-core-functionalities)
    - [Digital Badges](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#digital-badges)
    - [Onboarding Essentials](https://support.cannavigia.com/knowledge/welcome-to-cannavigia?hsLang=en#onboarding-essentials)
- [Settings](https://support.cannavigia.com/knowledge/settings?hsLang=en#main-content)

    - [General](https://support.cannavigia.com/knowledge/settings?hsLang=en#general)
    - [Users](https://support.cannavigia.com/knowledge/settings?hsLang=en#users)
    - [Edit Profile](https://support.cannavigia.com/knowledge/settings?hsLang=en#edit-profile)
- [Installation Set Up, Hardware & Integrations](https://support.cannavigia.com/knowledge/installation-set-up-hardware-integrations?hsLang=en#main-content)

    - [Minimum System Requirements](https://support.cannavigia.com/knowledge/installation-set-up-hardware-integrations?hsLang=en#minimum-system-requirements)
    - [Integrations](https://support.cannavigia.com/knowledge/installation-set-up-hardware-integrations?hsLang=en#integrations)
    - [Installation Setup](https://support.cannavigia.com/knowledge/installation-set-up-hardware-integrations?hsLang=en#installation-setup)
    - [Balances/Weighing Scales](https://support.cannavigia.com/knowledge/installation-set-up-hardware-integrations?hsLang=en#balances-weighing-scales)
- [Facility](https://support.cannavigia.com/knowledge/facility?hsLang=en#main-content)

    - [Containers](https://support.cannavigia.com/knowledge/facility?hsLang=en#containers)
    - [Equipments](https://support.cannavigia.com/knowledge/facility?hsLang=en#equipments)
    - [Areas / Subareas](https://support.cannavigia.com/knowledge/facility?hsLang=en#areas-subareas)
    - [QR Code / Label Printing](https://support.cannavigia.com/knowledge/facility?hsLang=en#qr-code-label-printing)
- [Inventory](https://support.cannavigia.com/knowledge/inventory?hsLang=en#main-content)

    - [Contacts](https://support.cannavigia.com/knowledge/inventory?hsLang=en#contacts)
    - [Articles](https://support.cannavigia.com/knowledge/inventory?hsLang=en#articles)
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- [Cultivation](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#main-content)

    - [Plant Inventory](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#plant-inventory)
    - [Cultivation Projects](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#cultivation-projects)
    - [Plant Batches Actions - Tagged & Untagged](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#plant-batches-actions-tagged-untagged)
    - [Tagged Plant Batches](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#tagged-plant-batches)
    - [Plant Monitoring & Selection](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#plant-monitoring-selection)
    - [Additive & Recipe Application](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#additive-recipe-application)
    - [Harvesting Plants](https://support.cannavigia.com/knowledge/cultivation?hsLang=en#harvesting-plants)
- [Harvesting & Primary Processing](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#main-content)

    - [Harvest Batch Management](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#harvest-batch-management)
    - [Processing & Drying](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#processing-drying)
    - [Batch Logistics & Operations](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#batch-logistics-operations)
    - [Weight & Inventory Adjustments](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#weight-inventory-adjustments)
    - [Container & Storage Handling](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#container-storage-handling)
    - [Packaging & Final Products](https://support.cannavigia.com/knowledge/harvesting-primary-processing?hsLang=en#packaging-final-products)
- [Manufacturing](https://support.cannavigia.com/knowledge/manufacturing?hsLang=en#main-content)

    - [Production Planning & Oversight](https://support.cannavigia.com/knowledge/manufacturing?hsLang=en#production-planning-oversight)
    - [Production Execution](https://support.cannavigia.com/knowledge/manufacturing?hsLang=en#production-execution)
    - [Material & Input Management](https://support.cannavigia.com/knowledge/manufacturing?hsLang=en#material-input-management)
- [Quality](https://support.cannavigia.com/knowledge/quality?hsLang=en#main-content)

    - [Reporting & Data Insights](https://support.cannavigia.com/knowledge/quality?hsLang=en#reporting-data-insights)
    - [Quality Control & Lab Management](https://support.cannavigia.com/knowledge/quality?hsLang=en#quality-control-lab-management)
    - [Workflow & Task Management](https://support.cannavigia.com/knowledge/quality?hsLang=en#workflow-task-management)
- [CV Scale App](https://support.cannavigia.com/knowledge/cv-scale-app?hsLang=en)
- [Release Notes](https://support.cannavigia.com/knowledge/release-notes?hsLang=en)
- [Club](https://support.cannavigia.com/knowledge/club?hsLang=en#main-content)

    - [Club Member Management](https://support.cannavigia.com/knowledge/club?hsLang=en#club-member-management)
    - [Club Dispensing](https://support.cannavigia.com/knowledge/club?hsLang=en#club-dispensing)
- [CDS Manual](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en#main-content)

    - [Handbook for Reference Points](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en#handbook-for-reference-points)
    - [Handbook for Project Managers](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en#handbook-for-project-managers)
    - [FAQs](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en#faqs)

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