--- title: 6. Outgoing goods description: Goods issues can be entered under Inventory > Goods Issue. Outgoing goods can be recorded in order to send items in for disposal, items can be returned to the producer (e.g. in the case of defective packaging), and sample items can be written off from the inventory. --- [Skip to content](https://support.cannavigia.com/knowledge/6.-outgoing-goods#main-content) English Show submenu for translations [More support](https://support.cannavigia.com/knowledge/kb-tickets/new?hsLang=en) ![CV\_logo\_horizontal\_outline COPY.png\]](https://support.cannavigia.com/hs-fs/hubfs/CV_logo_horizontal_outline%20COPY.png?height=40&name=CV_logo_horizontal_outline%20COPY.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.cannavigia.com/knowledge/kb-tickets/new) - cannavigia.com cannavigia.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.cannavigia.com/knowledge?hsLang=en) 2. [CDS Manual](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en) 3. [Handbook for Reference Points](https://support.cannavigia.com/knowledge/cds-manual?hsLang=en#handbook-for-reference-points) # 6. Outgoing goods Goods issues can be entered under Inventory \> Goods Issue. Outgoing goods can be recorded in order to send items in for disposal, items can be returned to the producer (e.g. in the case of defective packaging), and sample items can be written off from the inventory.  ### 6.1 Entering Goods Issue #### 6.1.1 To enter an issue, go to Inventory \> Issue \> New Shipment![](https://customer-support.scrollhelp.site/__attachments/2260434952/Bildschirmfoto%202025-04-02%20um%2013.42.25.png?inst-v=b36807a0-918e-4f03-8c07-3f77a3dea8d6) #### 6.1.2 Select recipients or enter them by clicking on "Create contact". All contacts can be viewed under Inventory \> Contacts #### 6.1.3 Choose the appropriate reason for outgoing goods: disposal, return, sample #### 6.1.4 Add at least one item: Select the product name and batch number, and enter the quantity![](https://customer-support.scrollhelp.site/__attachments/2260434952/Bildschirmfoto%202025-04-02%20um%2013.43.01-20250402-114307.png?inst-v=b36807a0-918e-4f03-8c07-3f77a3dea8d6) #### 6.1.5 Click on "Save" to save the goods issue. The process then appears in the overview. From this point on, the items contained in the shipment will no longer be available for sale.![](https://customer-support.scrollhelp.site/__attachments/2260434952/Bildschirmfoto%202025-04-02%20um%2013.43.18.png?inst-v=b36807a0-918e-4f03-8c07-3f77a3dea8d6) #### 6.1.6 By clicking on "Complete delivery", the delivery note is created and the shipment is ready for dispatch.![](https://customer-support.scrollhelp.site/__attachments/2260434952/Bildschirmfoto%202025-04-02%20um%2013.42.41-20250403-073922.png?inst-v=b36807a0-918e-4f03-8c07-3f77a3dea8d6) --- ### 6.2 Canceling Goods Issue If necessary, the goods issue can be canceled with the status "Completed" in the overview. To do this, select the corresponding line and click on "Cancel goods issue". 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